Privacy Policy
oqubo

As a company based in Spain with global operations, we strictly comply with Spanish privacy laws, but we also strive to comply with the best practices worldwide. This privacy policy sets out how we handle your privacy. By accessing our website and installing our mobile apps, the user agrees with the practices laid down in this privacy policy.

This privacy policy has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

  • Automatic Database of Personal Information

    By agreeing to this Privacy Policy, the user manifests knowledge of the database and consents to the automatic handling of the user's data.

    Oqubo respects the privacy rights and data protection of its users and recognizes the importance of protecting their collected personal information.

  • Child Protection

    We do not knowingly contact or do business with children under 13 years of age. If a parent or guardian becomes aware that a child under the age of 13 has attempted to contact and/or do business with us, please advise us by email at contacto@oqubo.es so that we may rectify the situation.

  • Advertising

    Some of our apps contain third-party advertising. We may occasionally promote other products of our own within our apps. We may occasionally cross-promote the products of other affiliated developers that offer similar products and share similar values as expressed on their own published privacy policies.

  • Third-party sites

    Our Apps may contain links to third-party websites, products, or services. For example, the Apps may feature offers from third-party advertisers or the ability to engage in transactions with such entities. Please note that while using such third-party offerings, you are using sites, products, and services developed and administered by people or companies not affiliated with or controlled by us. We are not responsible for the actions of those people or companies, the content of their sites, products or services, the use of information you provide to them, or any products or services they may offer. Our link to such third parties does not constitute our sponsorship of, or affiliation with, those people or companies. Nor is such linking an endorsement of such third-party’s privacy or information security policies or practices or their compliance with laws. Information collected by third parties, which may include such things as location information or contact details, is governed by their privacy practices. These other websites or services may place their own cookies or other files on your computing device, collect information or solicit personal information from you. We encourage you to learn about the privacy practices of third parties with which you interact. We are not responsible or liable for your interaction with such third parties, the information requests initiated by such third parties, or the subsequent use, treatment or dissemination of information you voluntarily choose to provide to them.

  • Use of the gathered information

    Oqubo is committed to the respect and absolute confidentiality of the personal information of our users that we gather and handle. Most of the information we gather and keep is aimed at improving gaming experience, but it is also used for other purposes such as those related to marketing. Oqubo uses gathered information to:

    • Create, improve, and optimize our apps and user experience.
    • Offer tech support and address user complaints.
    • Collaborate in creating a safer and more reliable environment for our users, to help prevent fraud or potentially illegal acts.
    • Offer contextual advertising suited to the user.
    • Notify about updates or new functionalities available in our website or mobile apps.
    • Send promotional messages about new products or special offers from the Sandbox Group.

    Oqubo may share personal information collected with the companies within its group. Oqubo will not share any personal information about you with any third party (a party not affiliated with Oqubo), except as otherwise stated in this Privacy Policy and in the following circumstances: (a) in response to subpoenas, court orders or legal process, to the extent permitted and as restricted by law; (b) when disclosure is required to maintain the security and integrity of this site, or to protect any user's security or the security of other persons, consistent with applicable laws; (c) when disclosure is directed or consented to by the registered member who has inputted the personal information; (d) in the event that Oqubo or any of its subdivisions or units goes through a business transition, such as a merger, divestiture, acquisition, liquidation or sale of all or a portion of its assets, your personal information will, in most instances, be part of the assets transferred; or (e) in limited circumstances, Oqubo may disclose your email address in order to comply with laws and regulations, including the Controlling the Assault of Non-Solicited Pornography and Marketing Act (CAN-SPAM of 2003).

    Oqubo will preferably send information through email or notifications on its own website, but may use other channels when available (mail, telephone, or any other electronic medium). All promotional messages sent by electronic media will include easy and cost-free information on how to unsubscribe. Requests to unsubscribe will be handled as soon as possible and always within the period established by law.

  • Child security

    Under no circumstance will Oqubo collect sensitive information from children. Oqubo is not currently collecting any sensitive information from minors and all its mobile apps include strict parental controls in order to protect children from accidental purchases or unwanted publicity.

    The only personal data we collect is: cookies, unique device identifiers for advertising (Google advertiser ID or IDFA, for example) and usage data.

    We also advise reading this privacy policy since by allowing your children to use our services you are agreeing to this privacy policy on their behalf. If you disagree, please do not allow your child to use our apps.

    We do not contact or collect information from children under 13 without the permission of their parents/guardians. However, if you believe that we have inadvertently collected such information, please contact us to promptly obtain the consent of the parents/guardians or erase the information.

  • Security

    We use administrative, physical, and technical measures designed to protect the information that we collect from and about you (including personal information) from unauthorized access, use, or disclosure. When you provide us with sensitive information, we encrypt the transmission of such information using secure socket layer technology (SSL).

    Where we use third-party service providers to collect, store or otherwise process personal information on our behalf, it is our policy to require those third parties by contract to also have in place appropriate administrative, physical, and technical measures to protect against unauthorized access, use, or disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

  • Users’ Rights

    In compliance with the General Data Protection Regulation (GDPR), users have certain rights regarding their personal data. As a user, you have the right to:

    • Access your data: You can request information about the data we hold about you.
    • Rectify your data: If you believe that your data is inaccurate or incomplete, you can request its correction or completion.
    • Delete your data: You can request the deletion of your data when it is no longer necessary for the purposes for which it was collected, or when you withdraw your consent.
    • Restrict the processing of your data: You can request that we limit the processing of your data under certain circumstances.
    • Object to the processing of your data: You can object to the processing of your data for reasons related to your particular situation.
    • Data portability: You can request that we provide your data in a structured, commonly used, and machine-readable format so that you can transfer it to another data controller.

    To exercise these rights, please contact us at privacy@oqubo.com. We will respond to your request as soon as possible and in accordance with applicable data protection laws.

  • Changes to this Privacy Policy

    We may update this Privacy Policy from time to time. If we make any changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website’s homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.

  • Contact

    If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

    Email: contacto@oqubo.es

    Address: Oqubo, Torrelavega, 39300, Spain